FAQ

Shipping & Tracking

[DISCLAIMER] The recent Covid-19 outbreak has significantly disrupted  global supply chains. Shipping and processing times may be longer than usual until further notice. We are working hard to protect our customers and team members while adapting to our changing world. Thank you for your support and patience during these challenging times. 

 

We offer SHIPPING WORLDWIDE & all orders are shipped with tracking, which will be provided with your shipping notification email once the order is processed. However, please note that the tracking number sometimes do not update right away and tracking to certain countries only update upon arrival within the country.  Make sure you are using the correct tracking website which is www.17track.net/en.

 

Usually, we process your orders within 3-5 business days and delivery take 14-30 days for most orders within the U.S. However, shipping times also depend on what you purchased/where you live! Due to extremely high demand, the distance between countries, slow postal services, and shipping delays it can sometimes take up to 7 business days to process your order and up to 2 months for your delivery to arrive. You can contact us or email service@kpopfashionstore.comfor specific shipping times. 

 

Why was I charged a different price than stated on the website? 

We are a US based company and our prices are based in USD. However, as Kpopfashionstore are based worldwide, we've included a currency converter on our website that automatically converts this price to your local currency! Upon checkout, the prices will be converted back and charged in USD. If you are using a credit card with any currency other than USD, there may be slight discrepancies between you're charged and what was displayed on our website due to differences in the conversion rate used by your credit card company. 

 

 

Will this item get here before _________? 

If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates. Any orders made AFTER November 15th have no promise to arrive on time for Christmas due to the long delays at the post office this time of the year!

 

 

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