Refunds & Returns Policy

Refunds & Returns Policy

Refund Policy

*You can submit refund requests within 7 days after the products delivered to you.
OR
* You can submit refund requests within 7 days after the guaranteed period for delivery (45 business days) has expired. You can do it by sending a message on Contact Us by emailing at service@kpopfashionstore.com.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

We will NOT make refund or reshipment if:<br />Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)<br />Your order did not arrive due to exceptional circumstances outside the control of KPOPFASHIONSTORE(i.e. not cleared by customs, delayed by a natural disaster).<br /><br />Other exceptional circumstances outside the control of kpopfashionstore.com<br />Under Categories like Shoes, Hoodies, T-shirt, Sweatshirt we have proper Country wise size chart, we will not refund if you have selected the wrong size

Order cancellation/modifications

If you change your mind, act quickly! We turn around and process orders extremely quickly.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

 

 Please note that we will deduct 5.9% + $1 for order cancelation due to the fee incurred by our payment gateway. 

* A week has 5 business days, Business day = Number of working days from Monday to Friday

 

Return Policy


You can request a return by emailing us at service@kpopfashionstore.com

Once your return is received and inspected by KPOPFASHIONSTORE, your refund will be processed and a credit will be applied to your credit card or original payment method. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.

Please note that:

Returned products must be in new, unused condition

You are responsible for all shipping costs associated with getting your order back to KPOPFASHIONSTORE.

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